COA rigorously evaluates the services we provide to our customers. We keep up with the latest in cleaning techniques, technologies and products. In this effort, COA utilizes the resources and certifications of highly regarded industry organizations to make many of its product and procedure decisions. Our research ensures that our customers are receiving the best available in the cleaning industry.
Please review our certifications to learn more about COA’s commitment to providing top-quality services.
An ISO 9001:2015 Certified Company
COA is certified through ISO (the International Organization for Standardization). Compliance with the standards set forth by the certification demonstrates that COA is structured to uphold quality management principles that are designed to meet customer requirements and instill the dedication to strive to exceed customer expectations.
To ensure that quality is maintained ISO 9001:2015 Contains seven quality management principles:
- Customer Focus
- Engagement of People
- Process Approach
- Evidence-based decision making
- Relationship management
By Using ISO 9001:2015 it helps COA ensure that our clients get consistent quality services.
The Practice of CIMS and CIMS GB Standards
COA follows the CIMS standards, which are focused on the six best practice principles listed below:
- Quality Systems
- Service Delivery
- Human Resources
- Health, Safety and environmental stewardship
- Management commitment
- Green Building (GB)
Building Wellness Institute
Green Seal GS-42 Environmental Standards for Cleaning Services
The Building Wellness Institute is the established leader in green cleaning training and education. Our COA managers and supervisors have graduated from the Building Wellness Institute’s Green Seal GS-42 Environmental Standards for Cleaning Services certification training program. This shows our continued commitment to the health and wellness of the people who occupy your facilities.
Dallas/ Fort Worth Minority Supplier Development Council
SBE (Small Business Enterprise) Certification
COA has met the criteria of a small business concern by the Dallas/Fort Worth Minority Supplier Development Council ((D/FW MSDC). D/FW MSDC is a 501(C)(3) privately funded, nonprofit, business organization, formed in 1973 by major corporations committed to fostering a business environment, which promotes access and opportunity for minority-owned businesses. D/FW MSDC is one of 37 regional affiliates of the National Minority Supplier Development Council.